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Terms and Conditions

Customer, You - the person who has undertaken any aspect of the Tax Refund Company service and whose name appears on correspondence. We, Us, Our, The Tax Refund Company, its associated companies, partners and employees, whose registered address appears at the bottom of this page.

  1. The Tax Refund Service operates on a No Refund - No Fee basis.
  2. Our fee is 39p for each 1 of refund secured through the use of our service.
  3. Where HM Revenue & Customs (HMRC) sends your refund to us, we will deduct our fee from your refund and forward the balance to you. Where HMRC sends your refund directly to you, you are required to notify us in writing within 14 days and forward full payment of the relevant fee to us within 14 days of receiving our invoice.
  4. Any omissions or errors must be notified to us within 14 days of receipt of invoice, after which time no amendments or alterations will be allowed, without our agreement. It is your responsibility to check this and advise us accordingly.
  5. All services requested are subject to acceptance by us. We reserve the right to reject any client enquiries taken for any reason without explanation.
  6. All telephone conversations may be monitored or recorded for training purposes.
If you have any questions regarding these terms and conditions please do not hesitate to contact us:

By telephone: 0845 058 2222

By email:

In writing: Registered Address shown below

Tax Refund Services provided by :
Personal Taxation Services Ltd
Registered number 08821868


Personal Taxation Services Ltd
David Malik Davies

Registered Office :
Grosvenor House, St Thomas Place, Stockport, SK1 3TZ

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